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Our Commitment to Data Protection

Although velvet-verse is based in Australia, we are committed to upholding data protection standards consistent with the General Data Protection Regulation (GDPR) for any visitors from the European Economic Area (EEA). This page outlines our practices and your rights.

Data Controller

Velvet-verse is the data controller responsible for your personal data. Our contact details are:

Address: 42 Studio Lane, Richmond, Victoria 3121, Australia
Email: [email protected]

Your Rights Under GDPR

If you are located in the EEA, you have the following rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of receiving your request.

Right to Rectification

You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You have the right to request that we limit how we use your data while we verify its accuracy or consider your objection to its processing.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where we rely on your consent to process personal data, you have the right to withdraw that consent at any time.

Legal Basis for Processing

We process personal data on the following legal bases:

Data Transfers

Your data may be processed in Australia, which is outside the EEA. We ensure appropriate safeguards are in place when transferring data internationally, consistent with GDPR requirements.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law. Specific retention periods are outlined in our Privacy Policy.

Exercising Your Rights

To exercise any of your rights, contact us at:

Email: [email protected]
Address: 42 Studio Lane, Richmond, Victoria 3121, Australia

We will respond to your request within one month. If your request is complex, we may extend this period by two months, but we will inform you of any extension within the first month.

Complaints

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with a supervisory authority in the EEA member state of your residence, place of work, or where the alleged infringement occurred.

Updates to This Information

We may update this GDPR information page periodically. Any changes will be posted here with an updated revision date.